This is the WORST car dealership you can go to in Akron. I would advise not to shop here because they sell you bad cars. I spent over 2,000 just getting it fixed within the first couple of months of having it. Their mechanics are terrible and also thieves please save your money. I will also be taking legal action against them for the way things have been handled by their third party source.
When I say they treated me the best I mean it... Those guys are the best & very honest... They have a great selection of cars and trucks....
First off, the place and the people who work there are very greasy (that is to say, they are con artists). I was hard pressed to understand what they were saying half the time, and some of the paperwork they made me sign had choppy english. I called ahead and asked to take the car for a test drive, the man at the phone said it was fine and that hed hold the car for me. I get there and explain that I had called for the test drive and the man goes "have you been approved?" This was the same voice I heard over the phone. I flashed my cashiers check from my pocket and he immeadiaely got up and handed me the keys. He wouldnt have let me test drive the car unless I had the cash to pay for it upfront. I find this disturbing, but I might just be a misunderstanding. Reguardless, I examine the car, and I come to find out they hide a lot of the problems with it. The car had illegally tinted windows, I had to pay my mechanic to get them removed. The car had an almost illegal level of tint on the tail lights. The spare tire cover was replaced with one from a different vehicle. The drivers side mirror was different than the passenger side. There were so many things odd about this vehicle. But for me, it wasnt anything I couldnt deal with/ didnt have the extra money to have a professional deal with. Always be sure to carefully examine a car before you purchase it. I took it during the test drive to have a local mechanic look at it. They said it was fine and one small thing was wrong with it. I purchased the vehicle and got the hell out of there. The only reason I decided to purcahse this vehicle was because the price was decent for the mileage and it is a high end model of the car I wanted. I knew I had extra money to put into it if anything broke. And most of all I was not going to let this vehicle sit and rot being somewhat rare. The folks at the dealer decided it was smart to stick the paper liscence plate in the rear window which has 5-10 tint on it (it couldnt be seen from there at all). Over the next couple days, the AC fails(fan motors), I smell an odd smell from the engine (it was my cabin filter), and I hear a noise when dealing with the heat system (it was a small motor module). I went and fixed these problems myself. But this will serve as a warning. THESE PEOPLE WILL TRY TO SCAM YOU, TAKE THE CAR TO SOMEONE YOU TRUST AND HAVE IT LOOKED AT. A couple weeks go by and I have to call 4 times to get my title, which I had to drive up there. Im looking around in their back offices for an employee while the owner is sitting there laughing at a guy who has a busted car from them. A younger gentleman takes 10 minutes sifting through one folder to give me my title. I am glad I do not have to go back there again. The whole place really put me off and I would not reccomend going there. Since then I have been fixing the car myself turning it into a really nice car. For the every day person looking to buy a car just to get from A to B comfortably, id suggest not going here. If you do, bring a friend who knows whats what about cars.
Very bad service and terrible cars. customer service was also bad the guys name was Eyad and Amir.
Thanks to all the staff at Best Deals on my new SUV I love it. Keep up the great work I do love the great customer service they have they will go all the way to make a customer satisfied. Thanks again